OTRS is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. With a fast implementation and easy customization to your needs it helps you reducing costs and increasing the efficiency and transparency of your business communication.
Besides, OTRS is opensource, you don’t have to pay licensees. The system is already implemented in companies of all sizes worldwide. From IT departments, marketing and customer care of mid-sized companies to large companies and organizations such as the Instituto Nacional de Estadística, Boeing, Porsche, Lufthansa, Nokia or NASA. EXEVI is the Official Partner of OTRS in Spain. We are the main contact for both Official Support subscriptions and consulting at the highest level or integration with other systems.